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How to Manage your Online Reputation

By Dicko Hulat


Reputation Management Strategies: Control Your Online Image

Because there are usually many people's lives and livelihoods at stake, when the reputation of a business becomes damaged, the situation can be quite serious. Even if business's can have more interactions and get more constructive feedback from their customers due to the internet, it is also the case that unhappy consumers and jealous competitors are just as able to publicly smear a company and the products it produces or sells. It does not take much for someone's criticism of a specific company to go viral and quickly spread to many different people and social circles around the world, especially if this criticism is particularly vicious. Once again, it is absolutely crucial for businesses to already have reputation management strategies in place in order to quickly respond and clean up their tarnished reputation before they begin losing customers and money.

As internet technologies have drastically expanded during the last ten years or so, our societies have since entered into a new age of information. So many aspects of our lives are now being conducted through the internet these days, from our business transactions to our social interactions. Though much of this has helped us become more efficient and productive, it has also allowed others to more easily access and manipulate our personal and professional information and images. This is one of the primary reasons why it is so vital for you or your business to implement a thorough reputation management strategy of some sort.

For most people that are not celebrities or public figures, any damage to your reputation used to be kept among your friends and associates, or perhaps within the area in which you live. Since the rise of social networking, however, your reputation can be easily damaged with lasting effect by anyone in the world that has access to your personal images and information. The more willingly you publicize your thoughts and opinions, or share your activities, the easier it is for someone to misrepresent you to others, ultimately creating a negative image of you. This consequence of our advancing technologies can be somewhat held in check, however, when you implement various reputation management tactics and strategies.

Reputation management tactics and strategies should be built into a business's online marketing and SEO plans. There should be components to periodically monitor the various search engines and social networking sites, as well as components to immediately activate whenever negative press or information does surface on the internet. Though SEO concerns are less important for individuals, it is still vital for them to regularly monitor their digital presence, controlling as much information concerning their image as possible. Rather than constantly reacting and responding to other parties' maliciousness, both businesses and individuals have to be more proactive with their control over their information and images.

More than ever, our lives are being guided by bits of information and their functions in various networks, especially the internet. Thus, someone that is concerned about their reputation must have a firm grasp of how information can be obtained and used. With this understanding, paired with an effective reputation management strategy, there will be little anyone can do to damage your good reputation.




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