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Wireless POS

By Allan Talbert


Until recently, restaurant and hospitality owners were wary of adopting wireless POS systems for their establishments. Problems such a cost, ease of use along with a common uncertainty about new technologies caused them to take pause. Nowadays, however, with the popularity of PDA's, Blackberries, cell phones and the like, mobile technologies and wireless mobile computing has become primary stream, and hospitality providers are taking a second look.

In a high cost and competitive market, it is no wonder that these within the hospitality industry want technology to assist them improve revenues. But how can a wireless POS device help them accomplish this? Wireless mobile computing might help in numerous ways. 1 such instance is by eliminating the need for staff to line up at a specific POS terminal to location orders. By utilizing mobile technology, serving staff are more productive because time spent throughout the order taking process is decreased. Wireless mobile computing also enables serving staff to location orders immediately, and then go directly to the subsequent table, thereby increasing table turns. And simply because serving staff are much more productive, significant financial savings can be seen via decreased labor costs.

An additional drawback to stationary POS terminals is that serving staff generally place numerous orders at as soon as to the kitchen, overwhelming kitchen staff. Placing orders tableside eliminates this problem, as orders are much more evenly spaced. 1 important benefit having a wireless POS solution is that by putting orders straight in the table, order taking is more accurate and less food is wasted. This straight translates into decreased food costs. Also, serving staff can invest much more time with customers, which significantly increases up-sell possibilities.

Utilizing wireless mobile computing inside a hospitality environment also enables restaurateurs to method staffing in a much more cost effective and efficient way. Instead of scheduling a sizable quantity of serving staff who are responsible for all of the order taking and food delivery, a wireless POS solution allows restaurant owners the chance to employ just a few skilled staff, give them larger sections, and make their main focus greeting customers, taking orders and up selling. Non-serving staff can then be hired (at substantial payroll financial savings) to dispatch food and clean sections. When serving staff are able to remain on the floor, the result is superior customer service and once more elevated sales via up selling and quicker table turns. Now, Volant POS Systems of Toronto, Canada has come along and revolutionized the wireless POS business in a creative and revolutionary way. By utilizing Computer notebooks (not much bigger then a handheld) the entire POS software is loaded on the unit and it runs as a terminal with peer to peer, information synching and so on. PDA's don't work within this manner- they require writing towards the unit (in other words, new code, separate product) plus they are not robust sufficient for Food and beverage. Volant has evolved its software program into the peer to peer architecture, and now POS software program may be loaded onto a little wireless notebook with incredible results. The technology is revolutionary - no one else can do what Volant is performing.

This approach can function exceptionally well in venues that aren't conventional table side establishments, such as stadiums, trade shows, casinos, arenas, race tracks and outdoor sales locations (like rooftop patios for instance) where standard POS terminals aren't practical nor feasible. Wireless mobile computing from Volant provides much more essential and revolutionary functions. For example, the menus on the notebook or handhelds are the exact exact same menus as on the conventional register. The databases are in sync with one another. You don't need to program them separately; they're an extension of the host computer. This approach is less expensive because it doesn't need separate servers for handhelds and conventional registers.




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