You got your Order and gained a consumer!
Congradulations! Your marketing efforts have compensated off.
What next? Easy.--Leverage it to Optimum!
One of probably the most ignored elements following a sale is NOT to have a Strategy to retain the customer and to preserve sustained customer satisfaction!
Your customer has trusted you and he has bought from you. Now its time to take it towards the next level.
..which is "Sustained Consumer Satisfaction"
Sustained customer fulfillment turns into important in each business. More so on the Web due to 3 primary factors.
You can promote more back end goods towards the same customer with his Full approval.
You can promote different affiliate programs to this customer which he'll be a part of in your word.
To earn his appreciation! His words are worth of gold for your Web site. Word of mouth publicity still remains the very best promotional technique ever discovered.
More often than not once i bought on-line all I received was a " Standard Thank you Letter ". Cold and impersonal that clearly arrived across as a Regimen Physical exercise.
Obviously I heard from them again when they wanted to promote an affiliate plan or perhaps a back end item. And this included two known 'Gurus' who never thought of a strategy for -Sustained Consumer Satisfaction!
*Sustained Consumer Satisfaction Strategy *
I give an unannounced surprise bonus Instantly on sale. This puts the consumer on a good frame of mind as much more value has been added to his buy.
A "Personalized" thank you email is deliver to my consumer mentioning the assistance email Ids and BOLDLY reminding him that he is below 100% refund go over.
He can simply request charge back when the product isn't up to the regular he expected. ( I am yet to get a Charge back for that 38 information products on my website! )
Exactly following four days I send one more email to him having a easy topic line: " Consumer Name, Just Checking on XXX Product".
Inside I give him 1 much more SURPRISE Gift also as enquire how the product is being useful to him. His suggestions and opinions are invited for further improvement.
After 7 times I send him another email having a topic line: " Customer Title, Your valued recommendation".
Please remember right here that this " Recommendation" type is meant only for your customers and this is Not the usual " Recommendation " type.
Following two years of adopting this strategy, in 2012, more than 70% of my income comes from my past customers -by repeat purchases or by joining for programs below me.
*Final Recommendations on Sustained Customer Satisfaction Strategy*
Make certain that your gifts and bonuses are valuable.
Write your email messages with complete emotion and gratitude for the consumer to whom you are indebted for that all important Sale. Following all its due to him our company thrives or survives.
Totally automate your email follow-ups with an Autoresponder. Once you do this all that is still left will be to incorporate your customers e-mail ID to your Autoresponder.
Congradulations! Your marketing efforts have compensated off.
What next? Easy.--Leverage it to Optimum!
One of probably the most ignored elements following a sale is NOT to have a Strategy to retain the customer and to preserve sustained customer satisfaction!
Your customer has trusted you and he has bought from you. Now its time to take it towards the next level.
..which is "Sustained Consumer Satisfaction"
Sustained customer fulfillment turns into important in each business. More so on the Web due to 3 primary factors.
You can promote more back end goods towards the same customer with his Full approval.
You can promote different affiliate programs to this customer which he'll be a part of in your word.
To earn his appreciation! His words are worth of gold for your Web site. Word of mouth publicity still remains the very best promotional technique ever discovered.
More often than not once i bought on-line all I received was a " Standard Thank you Letter ". Cold and impersonal that clearly arrived across as a Regimen Physical exercise.
Obviously I heard from them again when they wanted to promote an affiliate plan or perhaps a back end item. And this included two known 'Gurus' who never thought of a strategy for -Sustained Consumer Satisfaction!
*Sustained Consumer Satisfaction Strategy *
I give an unannounced surprise bonus Instantly on sale. This puts the consumer on a good frame of mind as much more value has been added to his buy.
A "Personalized" thank you email is deliver to my consumer mentioning the assistance email Ids and BOLDLY reminding him that he is below 100% refund go over.
He can simply request charge back when the product isn't up to the regular he expected. ( I am yet to get a Charge back for that 38 information products on my website! )
Exactly following four days I send one more email to him having a easy topic line: " Consumer Name, Just Checking on XXX Product".
Inside I give him 1 much more SURPRISE Gift also as enquire how the product is being useful to him. His suggestions and opinions are invited for further improvement.
After 7 times I send him another email having a topic line: " Customer Title, Your valued recommendation".
Please remember right here that this " Recommendation" type is meant only for your customers and this is Not the usual " Recommendation " type.
Following two years of adopting this strategy, in 2012, more than 70% of my income comes from my past customers -by repeat purchases or by joining for programs below me.
*Final Recommendations on Sustained Customer Satisfaction Strategy*
Make certain that your gifts and bonuses are valuable.
Write your email messages with complete emotion and gratitude for the consumer to whom you are indebted for that all important Sale. Following all its due to him our company thrives or survives.
Totally automate your email follow-ups with an Autoresponder. Once you do this all that is still left will be to incorporate your customers e-mail ID to your Autoresponder.
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