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VoIP Offers Audio Conferencing Features For Small Business

By Chain R. Velazques


Virtual PBX (virtual private branch exchange) offers business phone systems that operate over the internet using voice over IP (VoIP) technology and can be employed to provide small businesses with audio conferencing capabilities. An audio conference is a telephone call in which several persons from diverse locations participate in a real time phone conversation, as opposed to a regular call between just two people. Audio conferencing is possible with phones operating through analog telephone lines and telephones that work over the internet using a VoIP network.

Conference calls on analog telephones work using a process called circuit switching, which directs calls through a series of interconnected switches onto a conference bridge that links multiple calls together. In the case of audio conferencing in VoIP networks, calls are sent as packets of data via the internet along the most efficient path in a method called packet switching. Circuit switching keeps all the connections open and constant for the entire duration of the call, but packet switching only opens brief connections to transmit data. As a result packet switching is a more efficient process that sends packets of data back and forth in short spurts during the conversation, while circuit switching remains open all through, even though only one connection corresponding to person who is talking will be used. VoIP's digital technology results in dependable audio conferences with high definition and clear sound quality.

VoIP audio conferencing is a very affordable option unlike conventional conference calls that are an expensive feature and out of reach of some small businesses. It is possible to save a lot of time and money when employees situated in remote offices can hold meetings through conference calls instead of having to travel.

Unlike traditional phone services, VoIP technology allows you to make conference calls without pre-scheduling and also offers many convenient features like 'listen only', call recording, playback, call waiting, transfer, mute and forward. The 'listen only' feature allows some participants to mute their microphone and just listen to the conversation while accomplishing other tasks. You can have frequent meetings with these conference calls and get more work done from you agenda than ever before.

This type of technology is also easy to setup and maintain and has a wide variety of other capabilities that can make everyday communication much easier for small businesses. Business phone systems from hosted VoIP service providers also offer additional features like business fax, voicemail and more.




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