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What is Web?

By Malcom Gandison


You may have heard about WEB 2.0 but maybe you thought it was some hot new toy that would go by the way like plenty of them do. Instead is representative of a radical reform in the way the web works. And to an internet retailer or merchant such as you and I, is representative of a solution to one of the biggest problems we face in staying in touch with our buyers.

The reason WEB 2.0 is going to come to the rescue in saving us from our email deliverability issues lies in how it fundamentally changes the way folks use and view the internet and Internet communications particularly. Before WEB 2.0, if you wanted to communicate with your customers, you had to take the communication to them. Hence you put together an email that you sent out through a mass mailing or employing a service and you was hoping that you would hear back from some proportion of your clients about this most recent promotion.

To a large extent under that system, you never knew if the customer got your email or if they made use of what you've got to offer due to the email you spent money to send out. But a bigger problem that has grown larger and larger with each passing year is that spam and spam filter software that is designed to protect people from the probably threatening consequences of spam also have made a massive problem of email delivery verification for internet merchants to contend with.

As long as the formula is that the merchant must take marketing to the buyer, targeted email marketing delivery Problems will be the bane of the Net merchant's existence. That's why WEB 2.0 is going to come to the rescue by changing the basic assumption of how we communicate to consumers. With WEB 2.0, you now don't have to take selling to the purchaser because the way in which the Internet now works is consumers come to you where you can interact and market to them dynamically on your internet site where they'd hang out for extended periods.

WEB 2.0 and how it operates can be seen in some of the most explosive new web services of the last five years including YouTube, Facebook and Wikipedia. These websites are the first fruits of a revamp of the internet that makes cyberspace a location where the web population create the content and how customers interact on your site is as crucial or even more significant than what you put on the web site yourself.




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