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3 Solid Principles of Sound Relationship Marketing

By Brandon Gillespie


Successful relationship marketing does not relate as much to marketing as it does to building and nurturing bonds. There are plenty of factors that determine why some businesses find success and other businesses do not. But one of the most notable reasons why they can connect with a lot of customers and obtain high returns is that they bond with them and make them feel appreciated. Not only will you be able to bond with customers, but you will also have the ability to bond with prospective customers too. This is why it is very good for a business to recognize how the value of relationship marketing. In this article we will be looking into 3 highly effective relationship marketing tips that you can employ now.

You have to show your customers that you appreciate their business. You have to do various small things to make sure your clients know that you enjoy doing business them and that you value them. Doing gestures like sending a thank you card for appreciating them will go a long way. Simply do something nice for them which will show that you are kind and welcoming. It could be a simple little thing like thanking them. Your customers will take a greater interest in other products you sell and will start seeing you in a more positive light as soon as they figure out that you aren't in it just for the money but want to satisfy them as well.

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You should also try to exceed what your customers expect from you by providing additional value. The more you over-deliver to your existing clients, the better returns you will get because they would want to be associated with you. You need to help them however you can and provide them with effective solutions to their issues in a timely manner. This will slowly but steadily increase their trust in you and make your business grow.

Last but not the least; one of the biggest reasons why you would want to invest your time and energy into relationship marketing is that it helps you retain customers. Maintaining and leveraging existing clients is much cheaper than new customer acquisition. Even if they are aware of this simple rule, many businesses seem to ignore it. Rather than focusing solely on customer acquisition you need to spend some time and money ensuring that your current clients are happy. Just from keeping your current clients happy you will be offered many more opportunities because your customers will generate top quality referrals for you.

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There are so many approaches and methods that you can use relationship marketing with, and often you just need a little creativity. You'll be building a type of insurance into your business once you have successful relationship marketing in place. This kind of marketing is the least expensive but one of the most effective, and most businesses don't do it - strange, isn't it? Also, lastly... think about word of mouth advertising because you'll get a ton of it if you get relationship marketing right.




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