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The Basics Of Market Research Surveys

By Alex Walsh


Market research surveys can be an incredibly helpful tool for businesses. By providing useful information from a small sample of customers they allow a business to understand their market. There are two main types of survey, quantitative and qualitative. The type that will suit your business will depend on the type of information you are looking for.

Quantitative surveys are used by a market research agency yorkshire when you wish to find out something specific. This could mean specific numbers of people or products. For example, how many people think something or would purchase a product. This type of survey can be done on the internet, over the phone, or in person with an interviewer.

Qualitative surveys are used to gain a basic feeling and understanding of people's views. For example, why people do something or think something. A telephone surveys is nearly always done in person with an interviewer, and is either one-to-one or in a focus group.

Different interview methods are used for the different types of survey. An interviewer doing a quantitative survey will keep to a very strict script. If a question is changed even slightly it can significantly alter results. On the other hand, an interviewer doing a qualitative survey will ask questions more fluidly and try to engage in a natural and in depth conversation. It is very important in either survey that an interviewer does not bias answers.

The sample of people that is chosen is a key factor in a survey. It is vital to choose a sample from within your market. It is also extremely important that people are selected at random. The size of a sample can affect how accurate a survey is. Larger samples are more statistically accurate, but they tend to be more expensive.

Your type of business, available funds, and the information you need will all affect the type of survey that is best for you. Market research surveys can be carried out either by your own business or an outside company.




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